Heres a few little stories for you. Just in case you think you said something really dumb today and you can't get it out of your mind, read on:
One of our stores was broken into and something like 16 iPhones were stolen, amongst other things. Alarm went off, police were called. Its in the middle of shopping complex in the middle of the night. (fyi) Upon further investigation, its proven that the safe (big, industrial, keypad entry) hadn't been closed/locked.
Upon even further questioning, the girl who closed that night was very confused.
Manager (not me): " (insert common girls name here), why didn't you lock the safe last night"?
Girl: "I didn't know I had to"
Manager: "Its the safe, (common girls name), it always has to be locked. Always. At all times."
Girl: "Well, I was never told that. Besides, where would I have put the key?"
TRUE story. Heres another one.
Scenerio: In store, two employees (me being one of them, common girl name being the other), one customer, believed to be a doctor, or at least a well educated professional. Me and customer chatting over iPhone purchase. Just about general things. Life, Alberta, the NW, his new condo etc. Girl interjecting when a key word, that piqued her interest, was spoken. Revealing very personal information about various family members. Inappropriate at best. Me trying to stop her without her knowing I was trying to stop her. (Do you have the scene firmly in place in your mind?) Okay. Read on. Its a good one.
Me and customer: "blah blah post office box blah blah etc ..."
Girl: "What IS a post office box? There was a customer in here the other day and that was his ADDRESS!!"
Me: (very puzzled, looking at customer pleadingly) "(common girl name, its a .... box.... ummm... at the post office ..... ummmm.... hmmm... how else do I explain this .... ?"
Customer: "looking at me with the most comical expression) "ummmm ...."
Girl: "Like, does he LIVE there? I don't understand."
Me and Customer alternatively: "Nooooo noooo!
Customer: "He gets his mail SENT there, and he just goes and picks it up."
Me: "He has a key to a box where he can get his mail. "
Girl: (blank stare) "Oh."
Slightly ackward silence.
Me: So, (customer name), your iPhone is debricked, blah blah blah .... thank you, it was a pleasure doing business with you, if you have annnny questions, don't hesitate to call me at this number and we'll get you squared away". (oh. and forgot you heard or participated in the post office box conversation, k? Pretty please?)
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** Disclaimer: She is one of the sweetest girls I've ever met. Very hard working and generous. **
We all have our moments. I'll share some of mine sometime. Just not today. Ramona. Be quiet. Now is not the time to share .... k? :-)
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